At Kncloset Knswims, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy for details on processing times, delivery options, and other important information.
1. Order Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Times
- Standard Shipping (UAE): Delivery takes approximately 2-5 business days.
- Express Shipping (UAE): Orders arrive within 1-2 business days.
- International Standard Shipping: Estimated delivery time is 7-14 business days.
- International Express Shipping: Orders are delivered within 3-7 business days.
Delivery times may vary based on your location, customs clearance, and carrier delays.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available for select orders during promotions.
4. Customs, Duties & Taxes
For international orders, customers may be required to pay customs duties, import taxes, or additional fees as per their country’s regulations. These charges are the responsibility of the recipient.
5. Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. You can use this to monitor your shipment’s progress.
6. Shipping Delays
While we aim to meet the estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
7. Lost or Stolen Packages
Kncloset Knswims is not responsible for lost or stolen packages once they have been marked as “delivered” by the carrier. If your package is missing, please contact the shipping carrier or reach out to us for further assistance.
8. Contact Us
For any questions regarding shipping, please contact us:
📧 Email: Kncloset@hotmail.com
📞 Phone & WhatsApp: +971 54 281 0256